1. Do you charge for shipping?
Shipping is no additional charge on your order in the US.
2. How fast do you ship?
We ship next business day on all orders placed. If you place an order Friday – Sunday, it will ship on Monday.Â
3. What if I need the item faster?
When you check out there is an option to add on 2nd Day shipping for $9.99.
Friday and weekend orders with upgraded shipping will still go out on Monday.
4. I see you are on Amazon. Will I get my order faster ordering via Amazon?
All orders funnel into the same fulfillment system so the timing of orders placed for matches will be the same.
Moon posters and some striker stickers could possibly be faster with Prime.
5. What if I don’t receive my item?
Great customer service is at the root of our business values and we are willing to work with you.
Simply contact us at info@thankfulgreetings.com with your order ID and we will be more than happy to help.